Client Services Assistant - Dorking

Client Services Assistant - Dorking

The role of the Client Services Assistant is to assist in the smooth running of the Firm by providing a range of support services within the Business Support Team, focusing on a client facing role. This role is a key part of the Firm’s operations, ensuring a first class delivery service externally and internally to our clients.

This will include but will not be limited to the main responsibilities listed below. The candidate will be expected to use a high degree of self-motivation and initiative.


More specifically, the role will involve:

• Reception and switchboard.
• General administrative support.
• Telephone and email communication.
• Provide refreshments for internal or external meetings as required.
• Prepare meeting rooms as required.

In addition, the role will involve assisting with:

• Photocopying.
• Distribution of internal documents.
• Franking and prepare post for despatch.
• Taking post and special deliveries to the Post Office
• Opening new files and archiving old files/documents
• Administer the arching filing system.
• Reviewing and scanning client ID onto the database.
• Perform any other duties as reasonably requested from time to time


  • Previous experience in a similar role.
  • Proficiency in using office equipment, such as computers, printers, and scanners Strong organisational skills with attention to detail.
  • Excellent verbal and written communication skills Ability to multitask and prioritise tasks effectively.

Pay & Benefits
• 25 days Holiday
• 3 Days Christmas / New Year Leave
• Private Medical Cover
• Cash Plan
• DIS & Pension

This is a great opportunity for someone who is organised, detail-oriented, and enjoys working in a fast-paced office environment. If you are looking for a role where you can contribute to the smooth operation of an office and support a team, then this position is for you.

Please submit your CV along with a cover letter detailing your relevant experience and why you should be considered as a candidate for this role to our HR Manager - Pauline Smith.

Client Services Assistant - Dorking

What our People Say

' From day one I felt part of the Downs team.  Not only was I made to feel very welcome, the support I have received from all levels has been second to none.  The partners are accessible and open which encourages proactivity and good working relationships' .

'I been given the opportunity to develop my career and they encourage me taking the initiative.  The role is very hands on learning which has given me exposure to an interesting and varied workload'.

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