Did video kill the radio star and will AI kill the “human”?

We have all heard that catchy earworm from the 70’s hit by the Buggles that “video killed the radio star”. Since its release, technology has evolved dramatically to the point where there are now concerns that humans may be replaced in their jobs by computers, but can things be superseded so easily? 

AI is creeping in

Whether we like it or not, technology is constantly evolving and the new kid on the block is ChatGPT, the Artificial Intelligence (AI) platform launched by Elon Musk in late 2022.

Quick-thinking students are already taking advantage, using ChatGPT to draft essays in a “game changer” for universities and colleges. But other than perhaps buying you a couple more hours in the pub instead of revising, there is a real-world lesson to take care of here.

Artificial, not real

Aside from getting through essays, there have been some concerns that once those students leave college or university, there will be no jobs to go to, as they would have been replaced by AI. But we are not so sure.

Just like Googling your symptoms instead of going to the doctor, it is not a good idea to allow algorithms to help you decide how to act in certain situations.

For example, we asked ChatGPT “should I get a divorce”. The response was:

“Divorce is a serious decision that requires careful consideration on various factors such as the impact it may have on you and your family, and the legal and financial implications. It is important to seek advice and support from trusted family members, friends, or a professional counselor or therapist who can help you explore your options and feelings about your marriage.”

So, ChatGPT has still referred us to professionals in human form. How about if “my wife will not sign the divorce papers”?

“If you are unable to reach an agreement through conversation, you may want to consider seeking the help of a mediator or a lawyer. A lawyer can provide legal guidance and help you understand your options.”

Did video kill the radio star?

Instead of viewing technology as something that simply “replaces” something else, perhaps it can provide a direction, a place to start, and help to identify a way forward. . 

AI platforms like ChatGPT will simply provide automated responses. What it will not do is offer personalised advice, or indeed offer a shoulder to cry on. It is never a good idea to consult Google, the media or newspapers about your personal circumstances.

Ours is not the only industry either where artificial cannot replace human interaction. We have already mentioned medical advice, but would you also use AI, or indeed the internet to receive tailored financial advice, accounting services, legal advice or pretty much any profession you can think of that requires human interaction to understand a particular situation?

Whilst AI exists and has a place in today’s world, you should be wary of using it in place of professionals who are trained to provide such tailored advice and will understand their client in a way that AI cannot as well as being able to provide continuing support  where your circumstances, and the environment around you is consistently changing. Further, given that AI collates information from across the internet and therefore across jurisdictions you must be cautious particularly where legal advice is being sought.  

If you would like legal advice, there are human beings and a listening ear waiting to help at Downs Solicitors.